Support

Frequently Asked Questions

Getting Started

How does the AI day planning work?

Tell the app what's on your plate in a quick brain dump (text or voice). The AI creates an optimized daily schedule with deep work blocks, breaks, admin time, and more - tailored to your preferences and existing calendar events.

What is the Execution Score?

Your Execution Score (0-100) measures how well you followed through on your plan. It factors in completed blocks (40%), tasks done (40%), and deep work time (20%). The higher you score, the more you executed.

How does Jolt (AI Coach) work?

Jolt is your in-app AI coach. When you're stuck, procrastinating, or need a push, tap Jolt for a quick reframe and actionable micro-step to get moving. It knows your plan, your goals, and your coaching style preference.

Subscriptions

What's included in the free trial?

You get full access to all Pro features for 7 days - no credit card required upfront. This includes AI day planning, focus sessions, task management, squad sprints, insights, and the AI coach.

How do I cancel my subscription?

Go to your iPhone Settings > tap your name > Subscriptions > Execution Coach > Cancel Subscription. You'll keep access until the end of your current billing period.

How do I restore my subscription on a new device?

Open the app > Profile > tap “Restore Purchases”. Your subscription is tied to your Apple ID and will be restored automatically.

Features

Can I sync my day plan to my calendar?

Yes. Tap the Sync button on your day plan to export all blocks to a dedicated “Execution Coach” calendar. The AI also reads your existing calendar events to plan around meetings and commitments.

How do Squad Sprints work?

Create or join a sprint with friends. Set a goal, put real money on the line as a stake, and compete over a set period. Your execution scores determine the leaderboard. Execute or pay up.

Does the Apple Watch app sync with my iPhone?

Yes. The Watch app shows your live execution score, current block, heart rate, and HRV. You can also start focus sessions or take breaks directly from your wrist.

What is the breathing exercise?

When the app detects elevated stress via your Apple Watch HRV data, it can send a notification with a guided 4-7-8 breathing exercise to help you reset and refocus.

Troubleshooting

My plan didn't generate

Check your internet connection and try again. If the issue persists, try signing out and back in from the Profile tab.

Calendar sync isn't working

Go to Profile > Calendar and make sure access is enabled. If it shows “Denied”, tap “Open Settings” to grant calendar permission to Execution Coach.

Notifications aren't coming through

Go to Profile > Notifications and verify your preferences are enabled. Also check your iPhone Settings > Notifications > Execution Coach to ensure notifications are allowed.

My execution score seems wrong

The score recalculates after each focus session or block completion. If you replanned mid-day, the score resets to 0 for the new plan. Complete blocks and focus sessions to build it back up.

Data & Privacy

Can I export my data?

Yes. Go to Profile > Data & Privacy > Export My Data. This generates a JSON file with all your plans, tasks, sessions, and messages.

How do I delete my account?

Go to Profile > Data & Privacy > Delete My Account. This permanently removes all your data from our servers. If you have an active subscription, cancel it separately via iPhone Settings.

Is my health data shared?

No. Heart rate, HRV, and stress data from HealthKit stays on your device. We never upload health data to our servers.

Still Need Help?

If your question isn't answered above, you can reach us through the app:

• Open Execution Coach
• Go to the Profile tab
• Tap Jolt from the Today tab and describe your issue - the AI coach can help troubleshoot most problems

We're a small team committed to helping you execute better. We read every piece of feedback and continuously improve the app based on what our users need.